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We purchased a Sofa from Parks furniture several months ago. The covering that we chose began to show signs of deterioration (shading, etc.) within a two month period. When my wife began complaining about this I was concerned that we would have a very difficult time dealing with Parks Furniture in getting them replaced.

Thankfully this was not the case. We are very pleased with the customer service we received.

This is to acknowledge that we received new cushions today and we would like to pass on our sincere thanks to you in resolving this issue professionally and promptly.

We will have no hesitation in recommending Parks Furniture to our friends and family.

R & J Publicover - Ancaster

Reason of review: Good customer service.

Location: 70 Sanford Ave N, Hamilton, ON L8L 5Y9, Canada

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Guest

I too have dealt with Karen while purchasing coffee tables. I am horrible at making decisions and she wasn't annoyed with me at all. Truly a lovely woman.

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